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Redeem your SaasZilla Deal​

My Hero VA

Redemption Instructions

1) After you purchase your SaasZilla deal, go to our website
2) Go to “Pricing” (top left).
3) Scroll down until you see the “Upgrade” option on the correct mapped plan from the tier that you purchased on SaasZilla. Click on it.
4) You’ll be redirected to a Sign Up form. Complete the registration and submit the form.
5) Once you sign up, you’ll be redirected to a new page to enter your SaasZilla code. Click “Apply” so you are redirected to the checkout that will be free for you.
* You’ll find your SaasZilla Code/license Redemption key(s) in the “products” section of your “account”
6) Hit “Subscribe” to complete checkout.
7) You now have an upgraded account! Please feel free to begin reaching out to workers or posting jobs
* Use the blue message bubble in the bottom right of your screen if any bugs come up, or if you’d like to leave a review.

Upgrading/Downgrading Tier instructions

You have the option to upgrade or downgrade your plan any time as long as the SaasZilla deal is available. Downgrades, however, follow our refund policy. Learn more about upgrading and downgrading your license here.

After completing an upgrade/downgrade order with SaasZilla, you’ll get a new license key to redeem. If you want to apply it to your existing account (that already has an attached old license key), you might need to contact our partner’s support directly so they help you replace the old license key for the new one. You also have the option to redeem it on a new email account if you don’t mind what you have on your exisiting account and want to accelerate the process.

Note that for some deals, the founders will allow to buy and stack multiple top tier licenses (info on the plan/tier selection table or on the FAQ’s section below it). Stacking multiple top tiers might be useful in case you somehow want to increase your limits such as more team mates, more brands, etc. Note that stacking is usually only possible for the highest tier when available.

Get more codes / check plans

Need Help?

Support

For issues with the redemption process and/or the product, contact My Hero VA at business@myherova.com

For SaasZilla-specific questions, email us at support@saaszilla.co

Additional Resources

Refund Instructions​

Kindly remember that you can only refund items inside the refund window (order’s date as reference)

Refunds are requested and processed through our internal system, accessible from your orders section in your customer dashboard. For further information, kindly refer to our documentation.

If you choose to Refund via SaasZilla Credits

SaasZilla Credits are the quickest way to reuse your refund amount without payment processor’s waitings. The refund amount will immediately be converted to credits and will appear in “My Credits & Rewards” section.

If you paid via PayPal

You should receive an email from PayPal letting you know of the refund. You can also check your PayPal account to see it.

If you paid via Credit/Debit Card

Please allow 5-10 business days to post. (Note that refunds may appear in the form of a reversal. In the case of a reversal, the original payment will drop off of your bank statement, and a separate credit is not issued.)

If you paid via SaasZilla Credits

Your SaasZilla credits will be reinstated to your SaasZilla account. You can view them in your “My Credits & Rewards” area and they will also be accessible at checkout during your next purchase.

If you are having any difficulty, please contact us at support@saaszilla.co

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