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If there’s one thing all E-commerce businesses have in common, it’s the never-ending challenge of staying connected with customers.
You’ve got inquiries flooding in from Instagram, WhatsApp, and Messenger, not to mention the constant need to track orders, recommend products, and analyze customer data.
It’s overwhelming, time-consuming, and leaves little room to focus on growth.
What if there’s a tool that could handle all of this for you—automating customer interactions, streamlining communication, and giving you actionable insights to drive sales?
Who has the time to answer the same customer questions over and over again?
We get it—running an E-commerce business means juggling endless queries like, “Where’s my order?” or “Do you have this in stock?”
It’s draining, repetitive, and takes time away from growing your business.
Enter QuickCEP’s AI-powered chatbots.
These clever bots work 24/7, answering customer inquiries. Whether it’s 3 a.m. or during your lunch break, it ensures no question goes unanswered.
What makes them so effective?
It deliver personalized, instant responses that leave customers impressed and engaged.
Routine tasks, like tracking orders or recommending products, are handled seamlessly, giving your team the freedom to focus on complex challenges that require a human touch.
And here’s the thing: better interactions lead to happier customers who are more likely to buy again and recommend your business to others.
Stop spending hours tied to your inbox.
Let the AI take care of the small stuff, so you can focus on the big picture—like boosting your sales and scaling your business.
Wish you could read your customers’ minds and give them exactly what they want?
With QuickCEP, it’s almost like you can.
Picture this: a customer visits your store, and instead of aimlessly browsing, they’re shown product recommendations that feel like they were plucked straight from their wishlist.
Not only that, but they’re instantly updated on their order status without needing to ask.
This isn’t magic—it’s the automated workflows in action.
From tailored product suggestions that boost sales to real-time order updates that keep customers informed, it ensures every interaction feels personal and timely.
No generic “recommended for you” nonsense—these are smart, relevant suggestions based on what your customers actually want.
And let’s not forget the time you’ll save.
Gone are the days of manually handling follow-ups or tracking orders. QuickCEP does the heavy lifting, so your team can focus on what matters most: creating a memorable shopping experience.
The best part? Happy, informed customers come back. Again and again.
Tired of switching between platforms and still missing messages?
Managing customer conversations on Instagram, Messenger, WhatsApp, and more can feel like juggling flaming torches—one slip, and you’ve lost a potential sale.
That’s where QuickCEP steps in.
It brings all your customer interactions together into one easy-to-use interface. No more logging in and out of multiple apps or hunting down that one message you swear you replied to.
Everything is right there, in one place, ready for you to handle with ease.
Imagine this: a customer sends you a DM on Instagram, another messages you on WhatsApp, and someone else pings you on Messenger—all at the same time. Sounds chaotic, right?
But with this tool, you can manage it all smoothly, ensuring no one gets left on “seen.”
And it’s not just about speed. Consistent communication builds trust.
When customers see how responsive and attentive you are, they’re more likely to stick around, buy more, and rave about your business to others.
So, let it handle the chaos while you focus on what really matters: growing your business and delighting your customers.
Ever feel like you’re taking shots in the dark with your marketing?
You invest time and money into campaigns, but without understanding your customers’ true preferences, it’s hard to hit the mark.
It’s frustrating, costly, and leaves you wondering what you’re missing.
Meet QuickCEP’s Customer Data Platform (CDP).
Its CDP illuminates your customer behavior with real-time tracking and analysis.
You’ll uncover invaluable insights into what your customers like, how they shop, and what keeps them coming back.
No more guesswork—just clear, actionable knowledge.
With these insights, you can refine your marketing strategies to create highly targeted campaigns that truly resonate. Imagine sending messages that speak directly to your customers’ interests, leading to higher engagement and increased sales.
Understanding your customers means you can offer personalized experiences that make them feel valued.
Stronger relationships lead to loyalty, and loyalty drives business growth.
Why keep shooting in the dark? Let the CDP provide the clarity you need to make smarter decisions and elevate your marketing success.
But the excitement doesn’t stop here! If launching your marketing automation feels daunting, don’t worry—QuickCEP is ready to guide you through every step of the process!
QuickCEP offers you essential marketing automation tools and an intuitive workflow builder that allows you to design your campaigns visually and efficiently—including Welcome, Thank You, Cart Abandonment, sending coupons, and other custom sequences via email, SMS, and WhatsApp.
The platform includes a variety of ready-made email templates and popups designed to capture leads effectively, ensuring they are integrated into your marketing sequences immediately. This user-friendly approach empowers you to fully leverage the advantages of marketing automation through email, SMS, and WhatsApp, without having to be an expert on the area.
With QuickCEP, you can streamline your marketing efforts, reach more customers, and ultimately boost your profits with ease.
Providing exceptional customer experiences shouldn’t feel like a constant uphill battle.
No one wants to be buried under endless customer inquiries or struggle to make sense of scattered data, right?
With QuickCEP, your focus can shift to growing your business, not managing the chaos. They’ve taken the complexities of E-commerce engagement and made them simple and seamless.
Now, you can deliver personalized service, streamline communication, and craft targeted campaigns that drive results—all from one powerful platform.
The best part? You’ll have more time to focus on what really matters: scaling your business and delighting your customers.
Get Lifetime access to QuickCEP today!
60-day money-back guarantee. Try it out to be sure it’s the right fit for you!
One-time payment. Lifetime deal.
60-day money-back guarantee. Try it out to be sure it’s the right fit for you!
Hey Zillians Community!
We’re so excited to welcome you and introduce QuickCEP! We’re a friendly team of 40, with lots of experience in SaaS projects, and we’re passionate about creating tools that make life easier.
QuickCEP was born from seeing how tricky it can be for businesses to manage customer chats across different platforms. It’s easy to miss out on connecting with your customers, so we built QuickCEP to centralize and automate these interactions.
Our mission is to help businesses deliver fantastic customer experiences with AI chatbots and omnichannel live chat. These features make interactions smoother and more efficient, allowing your team to focus on what truly matters—your customers.
What makes QuickCEP different is our all-in-one approach. We use the latest AI to handle routine queries and keep you responsive, no matter where your customers are contacting you from. Our goal is to make your business run as seamlessly as possible.
We’re offering a lifetime deal at SaasZilla because we’re confident in the value QuickCEP will bring to you. We’d love for you to join us on this journey and see how QuickCEP can improve your customer interactions.
Got questions? Need help? Drop by the comments section! Our support team is here and ready to assist you. Plus, we’d love to hear your feedback and suggestions. We invite you to try QuickCEP and discover how it can transform your business operations and make your customers happy.
Thanks for joining us on this exciting adventure. Let’s make great things happen together!
Cheers.
When was your company founded & where is it located?
QuickCEP was founded in 2021 in Singapore.
Where is your customer data stored?
Azure EU
What is your team size?
We are 40 full-time members.
How many customers/users do you have today?
We currently serve 1,000+ businesses.
Are you funded or bootstrapped?
We’re funded.
What’s the origin of the idea for your product?
The idea for QuickCEP originated from observing the challenges that businesses face in managing customer interactions across multiple communication channels. Many companies struggle to provide consistent and efficient customer engagement, which can lead to missed opportunities and customer dissatisfaction. Recognizing this gap, we set out to develop a solution that would centralize and automate customer interactions for improved efficiency and effectiveness.
What problem is your product solving and how?
QuickCEP tackles the common issue of fragmented customer engagement by providing an all-in-one platform equipped with AI-powered chatbots and omnichannel live chat capabilities. This means businesses can manage customer interactions seamlessly across channels like social media, websites, and messaging apps.
QuickCEP AI chatbots handle routine questions, freeing up human agents to focus on the more complex stuff. Plus, our omnichannel live chat ensures that customer support is fast and consistent, no matter which platform the interaction happens on. All of this helps businesses streamline their communications, boost customer satisfaction, and enhance overall operational efficiency.
What 3rd party tools is your product critically dependent on?
OpenAI
What’s the #1 thing you’re looking to gain from the SaasZilla campaign?
Our top priority with the SaasZilla campaign is to boost brand awareness and gather invaluable user feedback.
What are your plans with the customers, cash, and learnings from the SaasZilla campaign?
We plan to actively gather customer feedback to understand user needs and identify opportunities for improvement. Based on the feedback collected, we will continually optimize and upgrade our product to ensure the best user experience.
We take your privacy seriously. Learn more in our terms of use & privacy
Hi,
I could be interested in purchasing Tier3, but would like to know if this include the following and settings/ features options:
1. Does Tier3 include Agency for re-selling?
2. White label and re-place powered by?
3. Can I set up a Co-pilot and train it to cater service-oriented businesses requiring efficient appointment scheduling and client engagement?
4. Can I integrate Push to Talk in Voice?
5. Does it support web hooks and integration with other API Keys?
Thanks in advance,
Kindly
Marcus
Hey Guys no answer ? please check emails
The provider did not reply to emails. That’s a shame because the product is really quite good and I wanted to use it. I had no problem putting it on WordPress and found the UI easy to work with. I’ll find another chatbot from a provider that’s responsive.
Can the “Powered by Quickcep” text be removed? I can’t find an option to remove it.
I’m considering a refund because they don’t offer an option to disable “Powered by QuickCEP” (see: https://prnt.sc/SpUlKJPumbcz), while other competitors like VanChat, which is currently on LTD, do provide this option (see: https://prnt.sc/2UnQMgFqWAmA). Please reconsider this, and I’ll keep the product. Thank you!
We apologize for any inconvenience. For further assistance, please contact support@quickcep.com. We are considering the development of a feature to remove branding in future updates.
Hi Licha,
I’m looking at your product as a replacement for Missive. Could you confirm:
1)Workflows
a)Can we create prequalifying questions (initial workflow) for the chatbot where the customer selects buttons?
b)How much customisation can we do on the workflows?
2)Human Handoff – when the bot can’t answer a question what notification options can we configure to alert us that a customer needs help – can we have an email and sms alert?
3)WhatsApp existing number – I have a WhatsApp number already setup on Twilio, if disconnect it from Missive – can I set up this same number on your services?
4)Intergrations – do you / or do you plan to intergrate with:
a)Zapier
b)Webhooks
c)Boost.Space (Make engine)
5)Multiple business
a)Can I use Tier 3 for multiple businesses, is their ‘workspace’ or ‘folder’ options?
b)If so can I allocate a limit of messages for each business?
c)For the ‘seats’ can I assign a restrict a seat login to 1 or specific businesses so they can’t see the others?
6)Ai bot learning automatic refresh
If we update our website or store does the bot automatically crawl the intergration/urls we add – or do we need to trigger a manual refresh to ensure the information it gives out is up to date? How is this done?
7)Chatbot content/media
Can the chatbot display:
a)Clickable URLs?
b)Images?
c)Embeddable videos?
d)Products from Shoptify or other intergrations?
8)What email clients do you support – does it include domain email (IMAP/STMP)?
9)Marketing automation/templates
a)Could you explain the difference between basic and advanced?
b)How does this work with WhatsApp as all templates need to be approved?
c)Is it possible to program ‘auto replies’ via both email and WhatsApp (if setup)
d)Is it possible to create a workflow for email, WhatsApp, SMS – i.e send message, wait 5 days if no response or click, send a different message?
10)SMS intergration
a)Is this possible with a UK number?
b)Is this only via Twilio?
c)Can this number send and receive messages?
11)Branding
a)QuickCep branding – is there any future possibility your branding can be removed, even if this is a one time additional cost?
b)Can we change the colours of the chatbot and add our logo?
Many thanks,
Matt
Hi Matt,
You can utilize our Flow Bot for Workflow, which supports buttons. Workflow is fully customizable, including a variety of Triggers and Actions, with Actions that incorporate LLM’s large model.
We support in-app and Email notifications.
Of course, what you need to do is migrate your WABA account from Twilio to our supported BSP.
We provide open capabilities of Webhook, allowing you to connect QuickCEP to your commonly used Apps via Webhook.
A Tier 3 corresponds to one Workspace, and we support setting data permissions and message limits for seats, ensuring that messages between members are isolated.
We do not automatically crawl your website at scheduled times; you will need to manually trigger a refresh.
We support Clickable URLs / Images / Products from Shopify.
We support most common email clients, and we support sending emails via SMTP mode and receiving emails in auto-forward mode.
Only Tier 3 supports SMS and WhatsApp Marketing automation. WhatsApp marketing templates require Meta’s review, and once approved, users can send marketing templates to your WhatsApp contacts. After marketing messages are pushed to your clients, you can achieve automatic replies through Flow Bot. Regarding d), we are sorry that we do not support this feature yet.
We currently do not support adding custom SMS numbers; our SMS is integrated with Twilio, supporting the sending of marketing messages, regular messages, and receiving messages.
We do not support removing brand information, but you can showcase your brand through colors and LOGO in the Widget.
Hey, are you trying to scam me? I paid for tier 3, only to have to pay a lot more more for videos and sms?
Tier 3 includes the SMS feature, while all other Tiers do not include the Video feature. If you purchase Tier 3 and use SMS, you will be responsible for the SMS sending costs, which you can view within the system for different countries and regions.
If you have any questions after your purchase, please contact us at support@quickcep.com.
Do i have to pay with money or points that includes in tier 3 for the sms?
Question:
“It says SMS for the chatbot is included. Is there a specific amount of SMS that we can send & receive per tier?”
Your Reponse:
“Yes, each plan has a specific limit.”
Please clarify and be more specific with your response.
I would like to know the actual amount of SMS messages included in Tier 3.
Hi David,
Only Tier 3 supports the SMS feature. We categorize SMS into marketing SMS and regular SMS. The Chatbot sends marketing SMS, and the limit for marketing SMS is 100 messages per day. Your business requires sending more SMS messages daily, and we can increase the daily sending limit for you.
Hi, this looks like a nice app.
I have a few questions:
1.
How many Shopify stores can I connect for each tier?
2.
What exactly does the Amazon integration do?
Will my Amazon Seller Central customer messages be imported into this app & answered by the AI bot?
If not, what does it do with Amazon exactly?
3.
Where do the popup forms send the info that is collected?
Are there Webhooks that can send the info wherever I need?
4.
It says SMS for the chatbot is included. Is there a specific amount of SMS that we can send & receive per tier?
5.
Can we use our own domain for E-Mail or will the emails be sent using the apps domain?
6.
Is there an iOS (and Android) app for receiving & responding to messages?
7.
When a message comes in that the AI cannot handle, can the Ai offer to hand-off” the conversation to a real human rep (and then send us an alert that this conversation needs Human intervention?
1. You can link multiple Shopify or Woo stores, and each store supports communication with buyers through the Widget, but only one Shopify and one Woo account support syncing orders, products, and discount information.
2. You can treat Amazon as a messaging channel, and buyer messages will be aggregated into QuickCEP. Sorry, the AI currently does not support answering Amazon messages.
3. The use case for the Popup is to push engaging content to users when they visit your website. The information filled out by users will be entered into the CDP (Customer Data Platform). You can use Flow Bot to integrate QuickCEP with other applications and push information to third-party apps.
4. Yes, each plan has a specific limit.
5. Yes, we can send emails via SMTP, and the sender’s domain seen by users will be yours. We also support sending emails through the QuickCEP domain.
6. Sorry, we don’t have iOS and Android clients yet.
7. Of course, this is one of our core features.
How many websites or Shopify stores can it support, is it multiple chatbots with user roles where I can assign a user to a specific chatbot or channel isolated from the rest? Does it work on websites like wix, bubble made and vzy?
You can link multiple Shopify or Woo stores, and each store supports communication with buyers through the Widget, but only one Shopify and one Woo account support syncing orders, products, and discount information.
The chatbot only supports creating one, as it is a cross-channel AI Agent that can retrieve knowledge base content to answer customer questions across all channels.
Ok I manage to check your live demo here https://agashoping-1859.myshopify.com/ but it seems the AI text/html answers are not properly formatted, showing asterisk and links that are not clickable: https://prnt.sc/dIWxfr5-Vh7L
Thank you for your feedback. I had submitted a ticket to the engineering team.
I wonder why you haven’t updated the product since August (https://helpcenter.quickcep.com/product-updates/dfc8). Also, the help center site is not secured (SSL issue). Additionally, the demo chatbot does not seem to understand the questions I asked, even when they are clearly related to the product features. The official website’s AI chatbot responded poorly, failing to address my inquiries despite the information being readily available on their website as a feature. Can you provide a live demo site to test the carousel product recommendations and assess how intuitive the AI chatbot is? Maybe it’s just your main AI chatbot that’s having issues with providing accurate answers. Please check. A live demo e-commerce store with the AI chatbot would be very helpful. Thank you!
We had significant product updates after August, including the addition of a multi-knowledge base system, visual slicing for knowledge resources, and new product library types. We also optimized the RAG (retrieval-augmented generation) system, added a questioning system, scenario routing system, custom actions system, and rerank system. These will all be organized into comprehensive help documentation in the future.
Going forward, we will focus on expanding the AI knowledge base on our official website, with the knowledge sources being user-facing help documentation. We believe it will be available to everyone soon.
Additional questions please:
1. Are tickets and call center not included?
2. Also not whitelabeled or option to remove branding?
Any Whitelabel capabilities of this product?
Currently, we do not support removing the branding.
How many Shopify stores and WooCommerce stores can I connect this app with Tier 3? Thank you in advance!
You can link multiple Shopify or Woo stores, and each store supports communication with buyers through the Widget, but only one Shopify and one Woo account support syncing orders, products, and discount information.
Hi, for WhatsApp integration, it is type of WhatsApp QR scan (personal and business) or WhatsApp Business API? How many WhatsApp number can be integrated? If it is WhatsApp QR scan, is the message flows is bidirectional ? Meaning what we receive and reply in your system, we can see the same in the mobile ?
If we have multiple websites, is it suitable to use your system? We need the respective personnel to access their manage website, and cannot access to each other manager websites. Is the system with role-based-controlled whereby admin can set the role of the employee, to control view/edit/delete of the respective personnel?
For email, can we integrate with our own domain, to send out email using our own domain? Is the email delivery bidirectional? Meaning what we receive and reply email in your system will be what we will see in our own email platform like outlook?
Is the system with API integration features whereby we connect it with external app using make.com, or Pabbly or Zapier? Thanks.
Hi, thank you for your interest in our platform. You’re welcome to give it a try.
1. QuickCEP allows you to integrate your own WhatsApp Business account without any limit on the number of accounts you can connect.
2. QuickCEP supports administrators in controlling member access to data and features through role-based permissions. It is especially suitable for businesses with multiple websites that require data and member isolation.
3. For email integration, we support sending emails through your existing email via SMTP and receiving customer emails through automatic forwarding. All emails sent and received in the system will also be retained in your email client.
4. Of course, we offer an open API.