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Spokk

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    Questions & Reviews​

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    Reviews

    1. Rusty W. Lopez –

      Can we remove this "Reviews powered by Spokk"

    2. Vikas Tiwari –

      I doubt that you may get end users over here, as most of us are agency owners / marketers. Consider making a plan for agencies!

    3. Lupix –

      Is it GDPR for Europe compliant? or is it already in your roadmap and ETA?

    4. gsignrs –

      Can multiple companies add their CNAME here or it just for 1 company on the highest tier Agency to client support? Anyway to have this

      • Samesh Wijeweera –

        Hey,

        We planned the LTD for a single company to get customer feedback for their business. So if you have Tier 2 or Tier 3, you'll be able to add a single CNAME for your company. All customer-facing feedback links will then use this custom domain.

        We are currently not planning on giving agencies access to resell the software, but if we do introduce it in the future, we will surely let you know.

        Let me know if there is anything that I can do. Thanks.

    5. Koichi Sato –

      Does it work in Japanese?

      • Samesh Wijeweera –

        Hey Koichi Sato,

        Your dashboard will only be in English but your customer-facing pages such as your feedback links can be converted to Japanese. Your AI review can also be configured to be generated in Japanese.

        I put together a sample link for you to test out. This is for an example hair salon called "Kai's Hair Salon" in Tokyo.

        Feedback link
        https://www.spokk.io/link/kais-jp

        Most components of the feedback link are configurable to your liking.

        Let me know what you think. Thanks.

    6. jay a (verified owner) –

      I just bought t1 and liked it. The response it generated was good, however it made mention of my registed company name which I am not doing business under. I would like to have multiple companies registered in one account for my own purposes or for agency purposes. Use one LLC and Do businesses as several. This is very important for me to keep using this software.

      • Samesh Wijeweera –

        Hey Jay,

        That's great news! We planned the LTD for a single company to get customer feedback for their business. Right now, our top priority is to get feedback from business owners to help us improve Spokk.

        We are currently not planning on giving agencies access to resell the software, but if we do introduce it in the future, we will surely let you know.

        But the feature you mentioned about a user being able to manage multiple companies through the dashboard will be available after we release the immediate backlog of core features. That being said, unfortunately, the SaasZilla LTD only covers a single company.

        If you are open to it, please email me at hello@spokk.io and I can set up a custom plan for you. Let me know if you are interested. Thanks!

    7. jay a –

      Is there a user-end demo we can check out? Looks great

      • Samesh Wijeweera –

        Hey Jay,

        Yes, you can sign up for a free account at https://www.spokk.io. You will get 10 free responses to test out the system. Here, you can check out the dashboard, how to create links, and everything else.

        If you want a quick demo of the customer-facing pages, you can check them out here

        Sample feedback link for a Hair Salon
        https://www.spokk.io/link/kais-hair-nyc?p=emily

        Sample page for a customer to respond to a reply from a company
        https://bit.ly/3x8mIzp

        Let me know what you think. 🙂

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