A very nice application – unfortunately, social media and all information about the project have not been updated for over 6 months. I understand the project isn't dead, but it seemsΒ dead – facts vs. opinion comment entry that the project is not dead.
What is most worrying is that the application works very poorly on mobile devices – currently over 50% of traffic comes from the phone – so it is difficult to use this application at all.
Kai_SaasZilla –
Hey Pawel, thanks for your review. I love to hear that you think SmartCue is a very nice tool. Regarding your lack of updates on social media, even if they are focused on enterprise sales with the recent contracts from multinationals like Virgin Pulse and DRIO (trading on Nasdaq), to keep a general updated online presence is also important, agreed. I'll make sure this message reaches Robin.
Regarding mobile devices: Right now, after recent changes, the application works better than before, but we all know how complicated is to make everything fit on a small screen. The SmrtCue team have been constantly changing things and pusing improvements (I believe this is their third version), so please, contact them with any relevant insights about how to improve the mobile view further.
Cheers!
Kai_SaasZilla –
The lifetime deal is ending on January 15 midnight (PT)
gautam –
Just missed the deal π
Any chance of getting an extension to allow the purchase?
Kai_SaasZilla –
Hi, sorry to hear.
I'm afraid that that's not possible. The tool is doing great on MRR and they decided to focus on that in 2024 and beyond.
If we are lucky to have them back for a flash LTD sale we'll surely will announce it to our mail subscribers. Join here : https://saaszilla.co/newsletter
DANIEL –
What would happen to our demos if Smartcue goes out of business? Could we save them in a format we can still use?
Creating Smartcue demos sound interesting, but when capturing video or screenshots I always control them and I can save them anywhere. I'm afraid of depending on a format that is only offered by Smartcue. Could you clarify those concerns, please?
Kai_SaasZilla –
This is a good question. Honestly speaking, SmartCue is one of those unique LTDs that have big annual contacts with multinationals like Virgin Pulse and DARIO (Nasdaq company).
This is probably the LTD which is most difficult to go bankrupt right now, still, I understand your concern.
SmartCue currently allows you to export in multiple formats included video, PDF or GIF. Besides that, companies like this allow some migration time in case the worst would happen, which could even mean that there are other export formats. Anyway, since this is not contemplated to happen, I'd just enjoy to have the chance to grab one of the industry leader while they have the lifetime deal on (ending on Jan. 15).
Regards.
Marlon Sison –
Am I able to blur out information I don't want users to see while I'm filming a demo?
Kai_SaasZilla –
Yes, SmartCue allows you to blur out information on edition so what you don't want users to see keeps secret.
Raaj Menon –
Can I use this on my other brands or is this only for one brand?
Kai_SaasZilla –
One LTD license gives you acess to one business
yusoft –
Hello.
Has this product been abandoned by its owner?
Kai_SaasZilla –
Hi, on the contrary, it's more alive than ever!
They just announced a big contract with an NSDAQ company (Dario Health – Nasdaq: DRIO).
I see you were hanging on for the weekend but a lot of companies will rest even if it's BFCM.
Anyway, I hope that helps and appologies for the wait.
Cheers!
yusoft –
based on reply on your previous coments, your mention we can create another workspace on tier 10. please confirm how much workspace and editor can be add on tier 10?
Kai_SaasZilla –
Hello, If with Tier 10 you mean that if you can get two tier 5 and put them together in a single SmartCue account, yes, that's possible. Each tier 5 gives you access to it's own workspace with CNAME and all the features such as 20 editors each workspace, etc.
I hope that helps to clarify your question.
Torsten –
Hi Iβm interested in the highest tier there is just one fallback:
The mobile view is not really responsive. Iβve tested the example on your website and on mobile it is a pain on desktop it looks amazing. Will you work on the mobile view ? Because like this it is not really useable on mobile and nowadays thereβre a lot of customers which use mobile devices . Thank you
Robin –
Yes! We're about to release an improved mobile view in the next couple of weeks. It's currently in testing. While it will continue to improve, I think it will improve the mobile experience for a lot of our users!
donnyariw –
one question before making decision to buy.
On tier 5, we get 20 editor do we get 20 workspace differently? so each editor will not see each other
Robin –
Hey Donny – on Tier 5 also, you still get only 1 organization and 20 editors. Not 20 orgs.
donnyariw –
based on reply on your previous coments, your mention we can create another workspace on tier 10. please confirm how much workspace and editor can be add on tier 10?
Rated 5 out of 5
Dr Julian van den Berg (verified owner)–
This must be one of the most useful software apps we've purchased. It is simple to use and speeds up our content creation. We are a team of PhD professionals, and we create business-related courses here at thinkadvanced.com. Speed of workflow is important to us, and SmartCue delivers exactly what we need. Great software and highly recommended.
chinnavon hamthanon (verified owner)–
For tier 3 how many organizations we can create?
Mark Moore (verified owner)–
How can email be changed on an account in the future?
Robin –
Hi Mark, you can change your email from your account itself. If you have any issues, email us and we'll make the change. Thanks!
don ling –
Hi, I'm interested to go for Tier 5, but I am not understanding how I can fully utilize the 20 editors. May I understand 2 things:
1. How Custom branding with CNAME can we have?
2. Is there a workspace and permission control for the admin where i can assign certain editors to a certain workspace only?
3. If there is a workspace system, can I assign cname to each workspace?
Thanks in advance!
Robin –
Hi Don,
1. How Custom branding with CNAME can we have? – With custom branding, there will be no SmartCue logo, you can add your own logo in the loader screen and with CNAME, you can also have your own URL instead of the SmartCue branded URL.
2. Is there a workspace and permission control for the admin where i can assign certain editors to a certain workspace only? – Yes, you can have specific editors assigned to and invited to specific workspaces only. They will not be able to access any other workspace.
3. If there is a workspace system, can I assign cname to each workspace? – The Tier 5 is applicable only for 1 workspace. If you purchases additional Tier 5 codes, you can apply it to each new workspace that you create.
Hope this helps!
Rafeeque Mavoor (verified owner)–
Just got this deal. Love Smartcue. 5 star from me to Robin and Team. One thing I wanted to mention is that the navigation button is not quickly noticeable. Especially when we have screenshots of dark theme desktop apps. Will it be improved ? Can we have an option to have navigation arrows inside the text box itself ?
Robin –
Hey Rafeeque – these are excellent suggestions! We want to keep improving the product for usability and your suggestions are absolutely on-point. We'd love for you to add these to our roadmap here – roadmap.getsmartcue.com
We'll take it up as soon as possible!
Rated 5 out of 5
Rafeeque Mavoor (verified owner)–
Very useful tool for course creators. We run an online academy scidart.com
We will use this to teach design and illustration softwares.
We can decrease student's learning time by using this instead of videos in appropriate instances.
Thanks a lot Kai for this deal.
Darren (verified owner)–
Hi, how do i upgrade from t3 to t4? thanks
Kai_SaaSZilla –
I'm glad to see you are enjoying your purchase to the point you want to upgrade it!
For understanding better how upgrades work, please check out our related documentation about <a href="https://saaszilla.co/docs/licenses/upgrading-and-downgrading-my-license-tier" target="_blank" rel="noopener ugc">upgrading and downgrading your SaasZilla license tier</a>
Rated 5 out of 5
Yuie Lin (verified owner)–
Having been a dedicated yearly subscriber to Tango, I've ventured into exploring various tools that purported to serve as suitable replacements for Tango. However, they often fell short, especially when it came to the user interface (UI) or user experience (UX). That was the scenario until I stumbled upon Smartcue!
To my delight, Smartcue proved to be as intuitive as Tango, showcasing a seamless transition with virtually no learning curve. What tickled my fancy even more was the enhanced UI that Smartcue offers β it indeed brings a fresh and engaging visual appeal that's a notch above Tango, much to my amusement.
In our line of work, crafting clear and concise tutorials for our clients' in-house staff, who range in their digital tool proficiency, is a daily endeavor. This is where Smartcue's step-by-step tutorial feature becomes a godsend. It's simplicity and clarity make it a breeze to convey the necessary information effectively.
Now, with Smartcue in my toolkit, I can confidently bid adieu to my subscription with Tango without a shred of worry. It's a transition I'm genuinely excited about, and I look forward to harnessing Smartcue to its full potential in streamlining our tutorial creation process. I wholeheartedly recommend giving Smartcue a try; it's a decision you won't regret!
This app is absolutely amazing! It has been a game-changer for me when it comes to creating tutorials for my web app. Setting up step-by-step instructions has never been easier. With this app, I no longer have to manually capture screenshots and paste them into our websiteβs help documentation. It has saved me so much time and effort. I highly recommend it to anyone in need of a time-saving solution for creating comprehensive step-by-step documentation and tutorials!
Kai_SaaSZilla –
This is indeed a lifetime deal. As a lifetime deals launchpad for SaaS, we typically donβt offer annual deals. Seeing one here would be unusual, but itβs always wise to verify. However, we recommend contacting the developer support, as we donβt have control over their system or the display within your account. In this instance, itβs confirmed to be a display issue on their end. They will assist you in resolving it if they haven't done it yet.
PS: Thanks for your 5-star review BTW. We are glad you are loving it!
Robert Lee (verified owner)–
Are api integrations included in any of the tiers? I see they have options on their enterprise plans.
Kai_SaaSZilla –
Hi Robert, the team has confirmed that the API is only part of the custom enterprise plans. Regards
Rated 5 out of 5
PressCode (verified owner)–
Excellent tool! Better than Tango, Scribe, Opus.Guide!
I have used this for creating several tutorials & SOPs already and just LOVE the simplicity, snappiness and ability to integrate the guides on external sites easily (via iFrame)
liam –
Can you add an audio note or a video to a step of the guide? Or do you need to tediously type out the directions for any step that requires an explanation?
I looked at the videos you shared below, but do you have a video of someone using the tool and creating a guide? ((i.e. not a finished product).
Thanks!
Robin –
Hi liam – you cannot upload an audio note or video yet. That is something that is on the roadmap, but will probably come sometime next year.
Kim Ba –
Hi Robin, SmartCue looks great!
Do we get
1. brand removal 100% and
2. CNAME?
Are there any updates in this regard?
Thanks! π
Kai_SaaSZilla –
Hi, updates regarding this, along with the conditions that will be offered, will be coming in around a week. This will occur with the relaunch of our SmartCue deal by introducing different tiers covering different needs.
Regards.
Kai_SaaSZilla –
Hey Kim Ba,
now with the latest updates, you can get brand removal and even custom branding + CNAME.
I hope you find it useful!
Regards.
Rated 5 out of 5
Jason Wyatt (verified owner)–
I'm using this app for tutorials and help docs for my SaaS. It's an unbelievable value for my purpose!
Rated 5 out of 5
jay a (verified owner)–
I haven't used it extensively, but wanted to let others know who are interested in this deal that this app works pretty great! I haven't tested it on mobile yet, but on desktop its been a very fluid experience and very easy to build demos. I have several online websites, projects, notion boards, and onboarding usecases that I intend to build out fully with this app. The demos I've created, while not yet complete, have been a joy to use. the embeds work great! I like this app and I am looking forward to seeing how it evolves over time.
O R (verified owner)–
Can I export the interactive demos, and host on my own server?
Can not use the software in the EU
Because of GDPR
Kai_SaaSZilla –
Hi, I'm European myself and I'm not seeing any issue with the data that SmartCue uses, but I might be missing something.
Which exact part of the software data conflicts with your use case because of the GDPR?
O R (verified owner)–
I find nothing in your terms and conditions about GDPR.
What is export to GIF & video (coming soon) feature?
Kai_SaaSZilla –
Hi, you are probably trying to ask the SmartCue team about this. I'm not part of it, but I'll ping them π
Robin –
Hi O R – We have a ton of customers in Europe who are using SmartCue without any issues. Are you facing any specific issues?
Also – regarding export – we do not offer that currently, but might in the future. Rest assured, all your data is secure. We use AWS with redundancies in place to ensure our customer data isn't lost. Hope that helps?
haydenvegan (verified owner)–
I'm a bit confused, since it says on this listing "Watermark Free Demos" but it shows the SmartCue logo at the bottom of the demos.
And you have this info on the site:
"Currently, you cannot remove the SmartCue logo as it is a crucial way for us to drive more users towards us. We are working on enabling that feature for an added subscription fee in the near future. We appreciate your patience and will certainly keep you informed when we add that functionality."
This might be a deal breaker for me, since this is a paid app, why is the need to advertise on our product? This feels like a feature if you have a free app.
Mark –
Did you ever receive a response? I love the functionality of Smartcue but not being able to remove the logo at the bottom is a deal breaker.
Also not sure while they working on it as mentioned on the website does it mean we would have to pay again even if we purchased the LTD?
"We are working on enabling that feature for an added subscription fee in the near future. "
Kai_SaaSZilla –
Hi, I can understand the confusion. That's why I'd like to start clarifying that the watermark usually refers to something that goes on top of the images.
This watermark is displayed on the "Small" plan but removed for the "Scale" plan.
Said that, as usual and obvious, the deal you buy is always linked to certain conditions depending on the stack you buy.
Right now, this is an "all you can eat deal" for multiple users for a single code with an unseen price nowadays.
Therefore, even if the developer has decided to present this awesome deal, they need to have some way of growing so the deal is sustainable for them.
Here is wherethe reduced branding comes to play (it is included not only in the LTD plan but also on the recurring mapped plan similar to other competitor apps software that you can find on the TL;DR section of this very same deal page).
Note that SmartCue has recently secured an important big recurring revenue contract with the multinational company VirginPulse on the very same plans and conditions you see on their website.
Going back to the lifetime deal: We are working with the developer's team to make everytying as clear as possible and including options for everyone.
Gladly, for those willing to upgrade for removing that branding, we are in conversations with their team so we can add upper tiers that would include brand removal and CNAME options (ETA 2-3 weeks).
For those getting this single code deal it's estimated that it will convert to a Tier 2 or Tier 3, so better take advantage of it ASAP as early adopters because you'll be saving even more when tiers are introduced.
PS: Appologies for the late reply, July and August are holidays so we both SaasZilla and developers are usually a little slower than usual replying queries.
jakesenn –
How does this work for mobile phone users? Is it optimized for phones as well? A lot of my customers use their phones
Kai_SaaSZilla –
Hey, the team just told me this: "We are working on the mobile version. You can expect it by next week. Thanks" So stay tunned!
Robin –
Hi Jake – you can take screenshots of your mobile app and upload them into SmartCue to create a beautiful mobile-friendly demo of your mobile app. Hope that helps?
Bruno Carvalho (verified owner)–
Hey, love Smartcue!
Heard some rumours of possible stacking options for this deal π Will it go forward? Or no? π
In case it goes, what would be the extra benefits with a 2nd code? Cname? Branding removal? More editors?
Thanks!
Robin –
Hey Bruno – thanks for being a avid user of SmartCue π !
No concrete plans of stacking right now tbh. We might introduce tiers in the near term, but still working through how that will look, what each tier should include, how we will price it and of course, how do we tweak the product and pricing infra on the backend to support it. You'll hear about it here for sure! π
Kai_SaaSZilla –
Awesome news, Bruno:
Branding removal and CNAME are already live and included on different deal tiers!
Mark Peters (verified owner)–
Hi,
Would it be possible to have a non-click interaction to explain a (part of) screen? To move to the next cue, maybe a button could be displayed in the popup.
We create instructions in other languages as well, could a translate option be added and a language choice for each SmartCue?
Thanks,
Mark Peters
Robin –
Hey Mark,
We are working on a button interaction to augment the click/hotspot interaction. It should be out in a couple of weeks which I think will help your use case?
Translation is not high on our list as of now, but if enough people ask for it, we certainly will prioritize it! You can influence our roadmap here – https://roadmap.getsmartcue.com/ π
inovatriz –
can i use it only in 1 url/demonstration or more than one?
Does it also work on a closed site/intranet?
Robin –
Hey Inovatriz – You can create a demo using more than 1 url! π Also, for closed sites, you have the option of taking screenshots (using any tool of your choice) and then simply bulk uploading all of them into SmartCue in one go and creating a stellar showcase of any product under the sun! π
Kai_SaaS Zilla –
Hey Inovatriz,
You can embed your SmartCues in multiple URLs/websites, and that includes closed sites and intranets too.
Cheers!
David Dai –
Hi Robin,
Just want to know how many sites I can use Smartcue for.
Also, can I use it on my own custom domain?
Thank you!
Robin –
Hi David – you can use SmartCue for as many sites as you like – no limitations π
Custom Domain is not available as of now. May be available in the future for an updated pricing π !
Kai_SaaSZilla –
Hey David, great news becaue CNAME is now available on the deal!
Rudi hartanto –
Are there any limitations or restrictions on embedding or sharing the created guides?
Robin –
Hi Rudi! Currently there are no restrictions π It is truly unlimited (of course with FUP!) But I doubt you will hit them anytime soon.
theo –
I absolutely LOVE SmartCue. Some of my friends' walkthroughs (Matt Cicanese) run SmartCue on their sites, and I showed it to a few of my team and colleagues.
You guys really make walkthroughs simple, stunning and, as one of my team members said… "sexy".
We look forward to the function of blurring text and elements as well, thereby bringing a very necessary part to the path, and also removing dependency on another app.
Well done guys!
Robin –
Hey Theo!
Your review makes me so happy π
PS – Blur and Zoom is now LIVE in the product!! Check it out and let me know what you think! π
– Robin
darazsdani –
Outstanding Software with User-Friendly Interface
I must say, this is a fantastic, easy-to-use piece of software that has exceeded my expectations.
Every feature of this software has been meticulously designed to enhance the user experience. The interface is user-friendly and intuitive, making it easy for me to navigate through the various functionalities of the software.
One feature I am eagerly looking forward to is the video download feature. I am confident that it will be as amazing as the other features of the software.
Kudos to the Development Team!
I am thoroughly impressed with the software and would highly recommend it to anyone looking for a reliable and user-friendly tool.
Pros:
User-friendly interface
Well-designed features
Efficient
Cons:
None
Overall, I am extremely satisfied and look forward to using this software. Keep up the excellent work!
Robin –
You are awesome Dara!
Really appreciate your support and feedback. The video export/download is on our roadmap – https://roadmap.getsmartcue.com/ Feel free to vote it up so we can prioritize it further! Thanks so much again!
Dan Mac –
This tool is amazing! What are the differences in this offer verse the offer you had on Appsumo previously? Thank you!
Robin –
It's the exact same deal, Dan π Of course, since AppSumo, we've added more functionality e.g. Ability to Blur and Zoom! So you're getting much more for the same price! Hope this helps!
Dee Kobina –
The product pitch paints a very intriguing solution and your video is nice, it unfortunately doesn't show the product itself in use. So I am still not sure exactly how the product functions. Do you have demo videos with the product in action?
My second question is, what tier is the Scale Up Plan? What I mean is, is it the highest, lowest or mid tier in the scheme of things and will we always be mapped to that position? I ask because sometimes growing companies changes tier names among others at which point it doesn't seem to matter what the old tier was called. So what level does this Scale Up Plan put our purchase.
Robin –
Hey Dee!
Here are a few examples of SmartCue in action:
Kloudle – https://embed.getsmartcue.com/IBTRVE36
ContractKen – https://www.contractken.com/clause-library (Scroll down on the page to see a showcase created using SmartCue)
Re: the plan itself – our goal is to cultivate only a limited number of LTD users that we can actually support and do right by. We'll never short change you by changing plan name when building new features. And TBH – as long as it's financially feasible, i'd rather that early adopters like you get the best of what we have to offer.
That may not be the response you're hoping for, but I'm just being honest and transparent. Hopefully that counts for something!
Only logged in customers who have purchased this product may leave a review.
What others are shopping now
Our newest lifetime deal is about to launch. Make sure you donβt miss out!
Stay in the loop with the most insane SaaS deals and save thousands on software subscriptions each year. Subscribe now!
Pawel Mackowiak (verified owner) –
A very nice application – unfortunately, social media and all information about the project have not been updated for over 6 months. I understand the project isn't dead, but it seemsΒ dead – facts vs. opinion comment entry that the project is not dead.
What is most worrying is that the application works very poorly on mobile devices – currently over 50% of traffic comes from the phone – so it is difficult to use this application at all.
Kai_SaasZilla –
Hey Pawel, thanks for your review. I love to hear that you think SmartCue is a very nice tool. Regarding your lack of updates on social media, even if they are focused on enterprise sales with the recent contracts from multinationals like Virgin Pulse and DRIO (trading on Nasdaq), to keep a general updated online presence is also important, agreed. I'll make sure this message reaches Robin.
Regarding mobile devices: Right now, after recent changes, the application works better than before, but we all know how complicated is to make everything fit on a small screen. The SmrtCue team have been constantly changing things and pusing improvements (I believe this is their third version), so please, contact them with any relevant insights about how to improve the mobile view further.
Cheers!
Kai_SaasZilla –
The lifetime deal is ending on January 15 midnight (PT)
gautam –
Just missed the deal π
Any chance of getting an extension to allow the purchase?
Kai_SaasZilla –
Hi, sorry to hear.
I'm afraid that that's not possible. The tool is doing great on MRR and they decided to focus on that in 2024 and beyond.
If we are lucky to have them back for a flash LTD sale we'll surely will announce it to our mail subscribers. Join here : https://saaszilla.co/newsletter
DANIEL –
What would happen to our demos if Smartcue goes out of business? Could we save them in a format we can still use?
Creating Smartcue demos sound interesting, but when capturing video or screenshots I always control them and I can save them anywhere. I'm afraid of depending on a format that is only offered by Smartcue. Could you clarify those concerns, please?
Kai_SaasZilla –
This is a good question. Honestly speaking, SmartCue is one of those unique LTDs that have big annual contacts with multinationals like Virgin Pulse and DARIO (Nasdaq company).
This is probably the LTD which is most difficult to go bankrupt right now, still, I understand your concern.
SmartCue currently allows you to export in multiple formats included video, PDF or GIF. Besides that, companies like this allow some migration time in case the worst would happen, which could even mean that there are other export formats. Anyway, since this is not contemplated to happen, I'd just enjoy to have the chance to grab one of the industry leader while they have the lifetime deal on (ending on Jan. 15).
Regards.
Marlon Sison –
Am I able to blur out information I don't want users to see while I'm filming a demo?
Kai_SaasZilla –
Yes, SmartCue allows you to blur out information on edition so what you don't want users to see keeps secret.
Raaj Menon –
Can I use this on my other brands or is this only for one brand?
Kai_SaasZilla –
One LTD license gives you acess to one business
yusoft –
Hello.
Has this product been abandoned by its owner?
Kai_SaasZilla –
Hi, on the contrary, it's more alive than ever!
They just announced a big contract with an NSDAQ company (Dario Health – Nasdaq: DRIO).
I see you were hanging on for the weekend but a lot of companies will rest even if it's BFCM.
Anyway, I hope that helps and appologies for the wait.
Cheers!
yusoft –
based on reply on your previous coments, your mention we can create another workspace on tier 10. please confirm how much workspace and editor can be add on tier 10?
Kai_SaasZilla –
Hello, If with Tier 10 you mean that if you can get two tier 5 and put them together in a single SmartCue account, yes, that's possible. Each tier 5 gives you access to it's own workspace with CNAME and all the features such as 20 editors each workspace, etc.
I hope that helps to clarify your question.
Torsten –
Hi Iβm interested in the highest tier there is just one fallback:
The mobile view is not really responsive. Iβve tested the example on your website and on mobile it is a pain on desktop it looks amazing. Will you work on the mobile view ? Because like this it is not really useable on mobile and nowadays thereβre a lot of customers which use mobile devices . Thank you
Robin –
Yes! We're about to release an improved mobile view in the next couple of weeks. It's currently in testing. While it will continue to improve, I think it will improve the mobile experience for a lot of our users!
donnyariw –
one question before making decision to buy.
On tier 5, we get 20 editor do we get 20 workspace differently? so each editor will not see each other
Robin –
Hey Donny – on Tier 5 also, you still get only 1 organization and 20 editors. Not 20 orgs.
donnyariw –
based on reply on your previous coments, your mention we can create another workspace on tier 10. please confirm how much workspace and editor can be add on tier 10?
Dr Julian van den Berg (verified owner) –
This must be one of the most useful software apps we've purchased. It is simple to use and speeds up our content creation. We are a team of PhD professionals, and we create business-related courses here at thinkadvanced.com. Speed of workflow is important to us, and SmartCue delivers exactly what we need. Great software and highly recommended.
chinnavon hamthanon (verified owner) –
For tier 3 how many organizations we can create?
Mark Moore (verified owner) –
How can email be changed on an account in the future?
Robin –
Hi Mark, you can change your email from your account itself. If you have any issues, email us and we'll make the change. Thanks!
don ling –
Hi, I'm interested to go for Tier 5, but I am not understanding how I can fully utilize the 20 editors. May I understand 2 things:
1. How Custom branding with CNAME can we have?
2. Is there a workspace and permission control for the admin where i can assign certain editors to a certain workspace only?
3. If there is a workspace system, can I assign cname to each workspace?
Thanks in advance!
Robin –
Hi Don,
1. How Custom branding with CNAME can we have? – With custom branding, there will be no SmartCue logo, you can add your own logo in the loader screen and with CNAME, you can also have your own URL instead of the SmartCue branded URL.
2. Is there a workspace and permission control for the admin where i can assign certain editors to a certain workspace only? – Yes, you can have specific editors assigned to and invited to specific workspaces only. They will not be able to access any other workspace.
3. If there is a workspace system, can I assign cname to each workspace? – The Tier 5 is applicable only for 1 workspace. If you purchases additional Tier 5 codes, you can apply it to each new workspace that you create.
Hope this helps!
Rafeeque Mavoor (verified owner) –
Just got this deal. Love Smartcue. 5 star from me to Robin and Team. One thing I wanted to mention is that the navigation button is not quickly noticeable. Especially when we have screenshots of dark theme desktop apps. Will it be improved ? Can we have an option to have navigation arrows inside the text box itself ?
Robin –
Hey Rafeeque – these are excellent suggestions! We want to keep improving the product for usability and your suggestions are absolutely on-point. We'd love for you to add these to our roadmap here – roadmap.getsmartcue.com
We'll take it up as soon as possible!
Rafeeque Mavoor (verified owner) –
Very useful tool for course creators. We run an online academy scidart.com
We will use this to teach design and illustration softwares.
We can decrease student's learning time by using this instead of videos in appropriate instances.
Thanks a lot Kai for this deal.
Darren (verified owner) –
Hi, how do i upgrade from t3 to t4? thanks
Kai_SaaSZilla –
I'm glad to see you are enjoying your purchase to the point you want to upgrade it!
For understanding better how upgrades work, please check out our related documentation about <a href="https://saaszilla.co/docs/licenses/upgrading-and-downgrading-my-license-tier" target="_blank" rel="noopener ugc">upgrading and downgrading your SaasZilla license tier</a>
Yuie Lin (verified owner) –
Having been a dedicated yearly subscriber to Tango, I've ventured into exploring various tools that purported to serve as suitable replacements for Tango. However, they often fell short, especially when it came to the user interface (UI) or user experience (UX). That was the scenario until I stumbled upon Smartcue!
To my delight, Smartcue proved to be as intuitive as Tango, showcasing a seamless transition with virtually no learning curve. What tickled my fancy even more was the enhanced UI that Smartcue offers β it indeed brings a fresh and engaging visual appeal that's a notch above Tango, much to my amusement.
In our line of work, crafting clear and concise tutorials for our clients' in-house staff, who range in their digital tool proficiency, is a daily endeavor. This is where Smartcue's step-by-step tutorial feature becomes a godsend. It's simplicity and clarity make it a breeze to convey the necessary information effectively.
Now, with Smartcue in my toolkit, I can confidently bid adieu to my subscription with Tango without a shred of worry. It's a transition I'm genuinely excited about, and I look forward to harnessing Smartcue to its full potential in streamlining our tutorial creation process. I wholeheartedly recommend giving Smartcue a try; it's a decision you won't regret!
sy chew (verified owner) –
May i know is LTD or 1 year plan.
My account show only 1 year plan.
Plan – SaaSZilla Tier-1
Sep 25, 2023 – Sep 25, 2024
sy chew (verified owner) –
This app is absolutely amazing! It has been a game-changer for me when it comes to creating tutorials for my web app. Setting up step-by-step instructions has never been easier. With this app, I no longer have to manually capture screenshots and paste them into our websiteβs help documentation. It has saved me so much time and effort. I highly recommend it to anyone in need of a time-saving solution for creating comprehensive step-by-step documentation and tutorials!
Kai_SaaSZilla –
This is indeed a lifetime deal. As a lifetime deals launchpad for SaaS, we typically donβt offer annual deals. Seeing one here would be unusual, but itβs always wise to verify. However, we recommend contacting the developer support, as we donβt have control over their system or the display within your account. In this instance, itβs confirmed to be a display issue on their end. They will assist you in resolving it if they haven't done it yet.
PS: Thanks for your 5-star review BTW. We are glad you are loving it!
Robert Lee (verified owner) –
Are api integrations included in any of the tiers? I see they have options on their enterprise plans.
Kai_SaaSZilla –
Hi Robert, the team has confirmed that the API is only part of the custom enterprise plans. Regards
PressCode (verified owner) –
Excellent tool! Better than Tango, Scribe, Opus.Guide!
I have used this for creating several tutorials & SOPs already and just LOVE the simplicity, snappiness and ability to integrate the guides on external sites easily (via iFrame)
liam –
Can you add an audio note or a video to a step of the guide? Or do you need to tediously type out the directions for any step that requires an explanation?
I looked at the videos you shared below, but do you have a video of someone using the tool and creating a guide? ((i.e. not a finished product).
Thanks!
Robin –
Hi liam – you cannot upload an audio note or video yet. That is something that is on the roadmap, but will probably come sometime next year.
Kim Ba –
Hi Robin, SmartCue looks great!
Do we get
1. brand removal 100% and
2. CNAME?
Are there any updates in this regard?
Thanks! π
Kai_SaaSZilla –
Hi, updates regarding this, along with the conditions that will be offered, will be coming in around a week. This will occur with the relaunch of our SmartCue deal by introducing different tiers covering different needs.
Regards.
Kai_SaaSZilla –
Hey Kim Ba,
now with the latest updates, you can get brand removal and even custom branding + CNAME.
I hope you find it useful!
Regards.
Jason Wyatt (verified owner) –
I'm using this app for tutorials and help docs for my SaaS. It's an unbelievable value for my purpose!
jay a (verified owner) –
I haven't used it extensively, but wanted to let others know who are interested in this deal that this app works pretty great! I haven't tested it on mobile yet, but on desktop its been a very fluid experience and very easy to build demos. I have several online websites, projects, notion boards, and onboarding usecases that I intend to build out fully with this app. The demos I've created, while not yet complete, have been a joy to use. the embeds work great! I like this app and I am looking forward to seeing how it evolves over time.
O R (verified owner) –
Can I export the interactive demos, and host on my own server?
Can not use the software in the EU
Because of GDPR
Kai_SaaSZilla –
Hi, I'm European myself and I'm not seeing any issue with the data that SmartCue uses, but I might be missing something.
Which exact part of the software data conflicts with your use case because of the GDPR?
O R (verified owner) –
I find nothing in your terms and conditions about GDPR.
What is export to GIF & video (coming soon) feature?
Kai_SaaSZilla –
Hi, you are probably trying to ask the SmartCue team about this. I'm not part of it, but I'll ping them π
Robin –
Hi O R – We have a ton of customers in Europe who are using SmartCue without any issues. Are you facing any specific issues?
Also – regarding export – we do not offer that currently, but might in the future. Rest assured, all your data is secure. We use AWS with redundancies in place to ensure our customer data isn't lost. Hope that helps?
haydenvegan (verified owner) –
I'm a bit confused, since it says on this listing "Watermark Free Demos" but it shows the SmartCue logo at the bottom of the demos.
And you have this info on the site:
"Currently, you cannot remove the SmartCue logo as it is a crucial way for us to drive more users towards us. We are working on enabling that feature for an added subscription fee in the near future. We appreciate your patience and will certainly keep you informed when we add that functionality."
This might be a deal breaker for me, since this is a paid app, why is the need to advertise on our product? This feels like a feature if you have a free app.
Mark –
Did you ever receive a response? I love the functionality of Smartcue but not being able to remove the logo at the bottom is a deal breaker.
Also not sure while they working on it as mentioned on the website does it mean we would have to pay again even if we purchased the LTD?
"We are working on enabling that feature for an added subscription fee in the near future. "
Kai_SaaSZilla –
Hi, I can understand the confusion. That's why I'd like to start clarifying that the watermark usually refers to something that goes on top of the images.
This watermark is displayed on the "Small" plan but removed for the "Scale" plan.
Said that, as usual and obvious, the deal you buy is always linked to certain conditions depending on the stack you buy.
Right now, this is an "all you can eat deal" for multiple users for a single code with an unseen price nowadays.
Therefore, even if the developer has decided to present this awesome deal, they need to have some way of growing so the deal is sustainable for them.
Here is wherethe reduced branding comes to play (it is included not only in the LTD plan but also on the recurring mapped plan similar to other competitor apps software that you can find on the TL;DR section of this very same deal page).
Note that SmartCue has recently secured an important big recurring revenue contract with the multinational company VirginPulse on the very same plans and conditions you see on their website.
Going back to the lifetime deal: We are working with the developer's team to make everytying as clear as possible and including options for everyone.
Gladly, for those willing to upgrade for removing that branding, we are in conversations with their team so we can add upper tiers that would include brand removal and CNAME options (ETA 2-3 weeks).
For those getting this single code deal it's estimated that it will convert to a Tier 2 or Tier 3, so better take advantage of it ASAP as early adopters because you'll be saving even more when tiers are introduced.
PS: Appologies for the late reply, July and August are holidays so we both SaasZilla and developers are usually a little slower than usual replying queries.
jakesenn –
How does this work for mobile phone users? Is it optimized for phones as well? A lot of my customers use their phones
Kai_SaaSZilla –
Hey, the team just told me this: "We are working on the mobile version. You can expect it by next week. Thanks" So stay tunned!
Robin –
Hi Jake – you can take screenshots of your mobile app and upload them into SmartCue to create a beautiful mobile-friendly demo of your mobile app. Hope that helps?
Bruno Carvalho (verified owner) –
Hey, love Smartcue!
Heard some rumours of possible stacking options for this deal π Will it go forward? Or no? π
In case it goes, what would be the extra benefits with a 2nd code? Cname? Branding removal? More editors?
Thanks!
Robin –
Hey Bruno – thanks for being a avid user of SmartCue π !
No concrete plans of stacking right now tbh. We might introduce tiers in the near term, but still working through how that will look, what each tier should include, how we will price it and of course, how do we tweak the product and pricing infra on the backend to support it. You'll hear about it here for sure! π
Kai_SaaSZilla –
Awesome news, Bruno:
Branding removal and CNAME are already live and included on different deal tiers!
Mark Peters (verified owner) –
Hi,
Would it be possible to have a non-click interaction to explain a (part of) screen? To move to the next cue, maybe a button could be displayed in the popup.
We create instructions in other languages as well, could a translate option be added and a language choice for each SmartCue?
Thanks,
Mark Peters
Robin –
Hey Mark,
We are working on a button interaction to augment the click/hotspot interaction. It should be out in a couple of weeks which I think will help your use case?
Translation is not high on our list as of now, but if enough people ask for it, we certainly will prioritize it! You can influence our roadmap here – https://roadmap.getsmartcue.com/ π
inovatriz –
can i use it only in 1 url/demonstration or more than one?
Does it also work on a closed site/intranet?
Robin –
Hey Inovatriz – You can create a demo using more than 1 url! π Also, for closed sites, you have the option of taking screenshots (using any tool of your choice) and then simply bulk uploading all of them into SmartCue in one go and creating a stellar showcase of any product under the sun! π
Kai_SaaS Zilla –
Hey Inovatriz,
You can embed your SmartCues in multiple URLs/websites, and that includes closed sites and intranets too.
Cheers!
David Dai –
Hi Robin,
Just want to know how many sites I can use Smartcue for.
Also, can I use it on my own custom domain?
Thank you!
Robin –
Hi David – you can use SmartCue for as many sites as you like – no limitations π
Custom Domain is not available as of now. May be available in the future for an updated pricing π !
Kai_SaaSZilla –
Hey David, great news becaue CNAME is now available on the deal!
Rudi hartanto –
Are there any limitations or restrictions on embedding or sharing the created guides?
Robin –
Hi Rudi! Currently there are no restrictions π It is truly unlimited (of course with FUP!) But I doubt you will hit them anytime soon.
theo –
I absolutely LOVE SmartCue. Some of my friends' walkthroughs (Matt Cicanese) run SmartCue on their sites, and I showed it to a few of my team and colleagues.
You guys really make walkthroughs simple, stunning and, as one of my team members said… "sexy".
We look forward to the function of blurring text and elements as well, thereby bringing a very necessary part to the path, and also removing dependency on another app.
Well done guys!
Robin –
Hey Theo!
Your review makes me so happy π
PS – Blur and Zoom is now LIVE in the product!! Check it out and let me know what you think! π
– Robin
darazsdani –
Outstanding Software with User-Friendly Interface
I must say, this is a fantastic, easy-to-use piece of software that has exceeded my expectations.
Every feature of this software has been meticulously designed to enhance the user experience. The interface is user-friendly and intuitive, making it easy for me to navigate through the various functionalities of the software.
One feature I am eagerly looking forward to is the video download feature. I am confident that it will be as amazing as the other features of the software.
Kudos to the Development Team!
I am thoroughly impressed with the software and would highly recommend it to anyone looking for a reliable and user-friendly tool.
Pros:
User-friendly interface
Well-designed features
Efficient
Cons:
None
Overall, I am extremely satisfied and look forward to using this software. Keep up the excellent work!
Robin –
You are awesome Dara!
Really appreciate your support and feedback. The video export/download is on our roadmap – https://roadmap.getsmartcue.com/ Feel free to vote it up so we can prioritize it further! Thanks so much again!
Dan Mac –
This tool is amazing! What are the differences in this offer verse the offer you had on Appsumo previously? Thank you!
Robin –
It's the exact same deal, Dan π Of course, since AppSumo, we've added more functionality e.g. Ability to Blur and Zoom! So you're getting much more for the same price! Hope this helps!
Dee Kobina –
The product pitch paints a very intriguing solution and your video is nice, it unfortunately doesn't show the product itself in use. So I am still not sure exactly how the product functions. Do you have demo videos with the product in action?
My second question is, what tier is the Scale Up Plan? What I mean is, is it the highest, lowest or mid tier in the scheme of things and will we always be mapped to that position? I ask because sometimes growing companies changes tier names among others at which point it doesn't seem to matter what the old tier was called. So what level does this Scale Up Plan put our purchase.
Robin –
Hey Dee!
Here are a few examples of SmartCue in action:
Kloudle – https://embed.getsmartcue.com/IBTRVE36
ContractKen – https://www.contractken.com/clause-library (Scroll down on the page to see a showcase created using SmartCue)
Re: the plan itself – our goal is to cultivate only a limited number of LTD users that we can actually support and do right by. We'll never short change you by changing plan name when building new features. And TBH – as long as it's financially feasible, i'd rather that early adopters like you get the best of what we have to offer.
That may not be the response you're hoping for, but I'm just being honest and transparent. Hopefully that counts for something!